Client login

Helpdesk

Our preferred method of contact is via the Sublime IP Helpdesk (http://support NULL.sublimeip NULL.com/).

Email

For all enquiries by email please use our online form below, or one of the email addresses:

  • sales@sublimeip.com (sales null@null sublimeip NULL.com) (Sales and pre-sales enquiries)
  • support@sublimeip.com (support null@null sublimeip NULL.com) (Technical support and general enquiries)
  • accounts@sublimeip.com (accounts null@null sublimeip NULL.com) (Accounts and billing enquiries)

Contact form

Telephone

For telephone enquiries please contact us as follows:

United States U.S.A. toll free 800-798-6355
Australia Australia toll free 1300 SUBLIME (1300 782 546)
United Kingdom United Kingdom (London) (020) 7099 6761
The Netherlands The Netherlands +31 20 890 8111 or +31 87 874 5444
Japan Japan (Tokyo) (03) 4578 7999
Belgium Belgium (Brussels) +32 2 808 09 99 (Brussels)
+32 9 298 09 99 (Ghent)
Canada Canada (Toronto) (416) 907 0444
France France (Paris) +33 1 70 61 85 55
Finland Finland (Helsinki) +358 9 4259 9111
Norway Norway (Oslo) +47 2 154 7866
Sweden Sweden (Stockholm) +46 8 4030 9999
Switzerland Switzerland +41 22 533 0335 (Geneva)
+41 43 508 1666 (Zurich)
New Zealand New Zealand (Auckland) (09) 909 7818
Italy Italy (Milan) +39 2 4070 8110
Ireland Ireland (Dublin) +353 1 526 2991
South Africa South Africa (Cape Town) +27 21 300 7999
China China (Hong Kong) +852 5808 3111
Brazil Brazil (São Paulo) +55 11 3958-4999
Argentina Argentina (Buenos Aires) +54 11 5984 2222

Other Countries

From other countries please call +1-800-798-6355

Operating Hours

Our phones are attended 24 hours a day, 7 days a week for urgent matters. For some more routine enquiries and billing issues we may need to return your call, typically on the next business day.

Fax

  • Within the U.S.A., our fax number is 888-259-6222.
  • Within Australia, our fax number is 1300 858 877.
  • Within the United Kingdom, our fax number is (020) 7099 8848.
  • Within Japan, our fax number is (03) 4578 0011.
  • Within Switzerland, our fax number is +41 43 508 17 77.
  • Wihin Brazil, our fax number is +55 11 3958-4844.
  • From other countries please send to +41 43 508 17 77 or +61 2 9948 1111.

Postal mail

All general postal mail can be sent to:

Sublime IP Pty Ltd
PO Box R1833
Royal Exchange NSW 1225
Australia

Global Data Centers

Please see our map of global data center locations.

Note that for security reasons, our data centre locations worldwide do not accept any deliveries or site visits without prior arrangement. Please contact us in advance to arrange equipment delivery and provide suitable tracking documentation, or for data center access.