Client login

Helpdesk

Our preferred method of contact is via the Sublime IP Helpdesk (http://support NULL.sublimeip NULL.com/).

Email

For all enquiries by email please use our online form below, or one of the email addresses:

  • sales@sublimeip.com (sales null@null sublimeip NULL.com) (Sales and pre-sales enquiries)
  • support@sublimeip.com (support null@null sublimeip NULL.com) (Technical support and general enquiries)
  • accounts@sublimeip.com (accounts null@null sublimeip NULL.com) (Accounts and billing enquiries)

Contact form

Telephone

For telephone enquiries please contact us as follows:

United States U.S.A. toll free 800-798-6355
Australia Australia toll free 1300 SUBLIME (or 02 9948 8888)
The Netherlands The Netherlands +31 87 874 5444

Other Countries

From other countries please call +1-800-798-6355

Operating Hours

Our phones are attended 24 hours a day, 7 days a week for urgent matters. For some more routine enquiries and billing issues we may need to return your call, typically on the next business day.

Fax

  • Our fax number is +1-888-259-6222.

Postal mail

All general postal mail can be sent to:

Sublime IP Pty Ltd
PO Box R1833
Royal Exchange NSW 1225
Australia

Global Data Centers

Please see our map of global data center locations.

Note that for security reasons, our data centre locations worldwide do not accept any deliveries or site visits without prior arrangement. Please contact us in advance to arrange equipment delivery and provide suitable tracking documentation, or for data center access.